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#MY CLOUD FULL#
#MY CLOUD VERIFICATION#
#MY CLOUD PASSWORD#
#MY CLOUD PC#
#MY CLOUD WINDOWS#

#MY CLOUD PASSWORD#

Remco Vermeulen found a privilege escalation bug in Western Digital’s My Cloud devices, which he said allows an attacker to bypass the admin password on the drive, gaining “complete control” over the user’s data.

A maximum limit of 5 connections to local shares can be accessed concurrently.A security researcher has published details of a vulnerability in a popular cloud storage drive after the company failed to issue security patches for over a year.

A maximum limit of 10 users can enable local network access per device.

Local network access using Samba (SMB) does not include access using the Mobile, Web or WD Discovery Desktop app.Local network access must be enabled by each individual guest user.The Device Owner CANNOT enable local network access for guest users.For more information on finding the Hostname or IP address of your My Cloud Home, please refer to Answer ID 50626: Instructions to Enable Local Network Access on a My Cloud Home, My Cloud Home Duo and SanDisk ibi without Cloud Services. If connection type continues to display Relay or Direct, access the dashboard using the Hostname or IP address of My Cloud Home.

#MY CLOUD PC#

If connection type didn't change, reboot your PC or macOS. Refresh the browser to see if the connection type has changed to local.

If the connection type is Relay or Direct, wait for up to 5 minutes for the connection type to be set to local.

Connection type has to be set to Local to access Dashboard direcly through Web App.

The computer used for local access must be on the same local network as the device.

Ensure the computer is not on a VPN or a different VLAN, network or subnet.

#MY CLOUD FULL#

Full setup or service recovery will be needed to enable local network access for devices that have been newly purchased of system erased to factory settings. This method will only work for Device Owners that have already setup their My Cloud Home or My Cloud Home Duo.The mapped drive will appear in the Locations menu in the Finder window.Check box Remember this password in my keychain.Click on My Cloud Home or My Cloud Home Duo Hostname.Answer ID 18499: My Cloud OS 5 & Home: Share Access Failure - Organization Policies Block Unauthenticated Guest Access.Answer ID 14964: My Cloud & My Cloud Home Share Access Failure with Multiple Connections To a Server or Shared Resource Not Allowed Message.

#MY CLOUD WINDOWS#

Answer ID 50629: My Cloud Home and ibi : Share Access Failure - Error Code: 0x80070035 Network Path Not Found on Windows.Answer ID 6231: Troubleshoot My Cloud Home Not Detected or Not Found on Windows or macOS.If there are any issues accessing data on the local network using Samba on Windows, please refer to following articles: Right-click and select Map Network Drive.Ensure the local network user password.Double Click into the My Cloud Home or My Cloud Home Duo device.Click the File Explorer Desktop App to open Windows File Explorer.Type File Explorer in the Windows search box.Reboot the computer and Sign In again to establish a new local network connection.Access the device on the local network using Samba (SMB) on Windows or macOS.Reminder: this credential is different and unique from your Western Digital account credentials and is only utilized for local network connections. Enter and create a local Samba (SMB) user name.Toggle local network access from the default setting of Off to On.

#MY CLOUD VERIFICATION#

Enter the Two-Factor Account (2FA) verification code provided in the email message into the box named: Enter the code.

Return to the Verify your Identity Local Network Access Dashboard page in the web browser.

Copy the Two-Factor Account (2FA) verification code.

The account verification code email will come from from If the verification code email is not found in your Inbox, please check the Junk and Spam folders.

Check the inbox of the email account used to access the device for the Two-Factor Account (2FA) verification code from Western Digital.

If Local Network Access had previously been configured on the same device, Two-Factor Account (2FA) verification is not required.

Click Sign In to access the Dashboard with your Western Digital Account.

Under Current Storage select the My Cloud Home device.

Click the Settings menu option on the left hand side.